Monday, May 24, 2010

Chase Bank and the GOVERNMENTS SUGGESTION

"And the people bowed and prayed to the NEON GOD THEY MADE" from Sounds of Silence - Simon & Garfunkel: So in March President Obama announced on TV to the Nation that if You were a household that had unemployed principle/principle's to not wait until you were going under, to contact your own Mortgage Co, in our case Chase Bank who had acquired WAMU to ask for modification & therefore keep yourselves from going into foreclosure. SOund advice, yes? So we who do have a major player laid off for 9 months now, who's no slacker but worked his whole life in the Housing Construction Industry, we'll we called CHASE BANK. They assured us after speaking with a customer rep that they would be able to help us one of several ways, and directed us after establishing that we were not already behind in our payments to go online to their CHASE.COM website & pull the needed forms/application for loan modification, we did this, we completed them, we attached all of our forms it asked for, and we submitted it to them as directed via fax. We received a letter saying it had been received, next we received a very fuzzy letter saying the might need more information, we called them to find out what was needed and we supplied it to them via fax. We called their customer service at Chase Bank to confirm on our account number that they had everything they wanted from us, we were told yes they did, that it was being reviewed by a negotiator, and that they would contact us mail if they needed anything further. My husband made $87,000 last year, and was laid off in 9/4/09. This year on unemployment he'll make 17,000. Chase Bank wrote us back on friday to say they cannot see where our income has changed! They also told us we need to be two months behind on our payments to qualify for their help, try, try again.....later after you've really sunk versus in the beginning of this process it was a pre-requisite that you were totally current on your payments. NOW WHO"S PLAYING GAMES HERE WITH THE VERY PEOPLE THAT ARE BEGGING FOR ASSISTANCE? And who's monitoring them? All I've seen CHASE BANK DO is BUY NEED FANCY DRIVE UP MACHINES OUT OF THE BAIL OUT MONEY!!!!!!!!!!!!!!!!